Question 1

Do you provide CCTV installation in Riyadh?

Accepted Answer

Yes, we provide CCTV installation for homes, companies and commercial facilities across Riyadh.

Question 2

Can CCTV be viewed from a mobile phone?

Accepted Answer

Yes, we configure the suitable app so you can view cameras from mobile when internet is available.

Question 3

What is the difference between IP CCTV and analog CCTV?

Accepted Answer

IP CCTV works over the network and usually offers higher flexibility and quality, while analog CCTV can suit some projects at a different cost.

Question 4

Do you provide indoor and outdoor CCTV?

Accepted Answer

Yes, we provide indoor and outdoor CCTV solutions based on location, lighting and weather conditions.

Question 5

Do you provide CCTV camera maintenance?

Accepted Answer

Yes, we maintain and inspect recording systems, CCTV cameras, apps and connections.

Question 6

Is there a warranty on installation?

Accepted Answer

Yes, installation warranty is clarified before work starts according to the service scope.

Question 7

Is the device warranty from the manufacturer?

Accepted Answer

Usually yes, depending on the device type, supplier and manufacturer policy.

Question 8

Do you provide a free site survey?

Accepted Answer

You can request a site survey or consultation to choose the right solution for your location and needs.

Question 9

Do you list fixed prices on the website?

Accepted Answer

No, because cost depends on number of points, device type, cabling method and site conditions.

Question 10

Do you install video intercom systems?

Accepted Answer

Yes, we install audio and video intercom systems for homes, villas and companies.

Question 11

Can the intercom be connected to a mobile phone?

Accepted Answer

Some systems support mobile connectivity, and we recommend the right device based on your needs.

Question 12

Do you provide anti-theft alarm systems?

Accepted Answer

Yes, we provide sensors and alarm devices for homes, warehouses and facilities.

Question 13

Can you install a fire alarm system?

Accepted Answer

We can provide alert and monitoring solutions based on the required system and facility needs.

Question 14

Do you provide network cabling?

Accepted Answer

Yes, we provide network cabling, rack organization, switches and network points.

Question 15

Do you install access points?

Accepted Answer

Yes, we install and configure access points for homes and facilities.

Question 16

What is the difference between an access point and a Wi-Fi extender?

Accepted Answer

An access point gives stable coverage when connected to the network, while a Wi-Fi extender rebroadcasts the signal and may be less stable in some cases.

Question 17

Do you work with Grandstream?

Accepted Answer

Yes, we provide Grandstream solutions depending on device availability and project needs.

Question 18

Do you work with Ubiquiti and TP-Link?

Accepted Answer

Yes, we use multiple brands depending on budget and coverage requirements.

Question 19

Do you provide sound systems for mosques?

Accepted Answer

Yes, we provide sound systems for mosques, schools, companies and halls as needed.

Question 20

Do you use only one audio brand?

Accepted Answer

No, we work with several brands depending on project needs and product availability.

Question 21

Do you provide biometric attendance devices?

Accepted Answer

Yes, we provide biometric devices and access control systems for companies and facilities.

Question 22

Can biometric devices be connected to doors?

Accepted Answer

Yes, access control systems can be connected to locks, magnetic locks and cards depending on the system.

Question 23

Do you provide smart locks?

Accepted Answer

Yes, we install smart locks for homes, offices and apartments.

Question 24

What are the smart lock unlocking methods?

Accepted Answer

Methods vary by device and may include fingerprint, PIN, card, mobile app and physical key.

Question 25

Do you provide parking systems?

Accepted Answer

Yes, we provide parking gates and vehicle access control systems based on site needs.

Question 26

Do parking systems support license plate recognition?

Accepted Answer

Some systems support LPR, and this is determined based on the project and required device.

Question 27

Do you provide GPS tracking for vehicles?

Accepted Answer

Yes, we provide vehicle tracking and fleet management solutions as needed.

Question 28

Do you provide dash cams?

Accepted Answer

Yes, we provide dash cam solutions for vehicles based on car type and use.

Question 29

Do you serve Al Andalus District?

Accepted Answer

Yes, we serve Al Andalus District and many other Riyadh neighborhoods.

Question 30

Do you serve North Riyadh?

Accepted Answer

Yes, we serve North Riyadh and multiple areas across the city.

Question 31

Do you serve East Riyadh?

Accepted Answer

Yes, we provide our services in East Riyadh according to available appointments.

Question 32

Do you provide services for companies?

Accepted Answer

Yes, we provide solutions for companies, offices, warehouses, schools and commercial facilities.

Question 33

Do you provide services for homes?

Accepted Answer

Yes, we provide security solutions suitable for homes, villas and apartments.

Question 34

Can cables be arranged neatly or hidden?

Accepted Answer

We keep cabling as neat as possible based on site conditions and cabling feasibility.

Question 35

Do you provide DVR and NVR recorders?

Accepted Answer

Yes, we provide recorders suitable for CCTV type and required channel count.

Question 36

How long are recordings stored?

Accepted Answer

It depends on hard drive capacity, number of cameras, recording quality and settings.

Question 37

Can CCTV work without internet?

Accepted Answer

It can record locally without internet, but remote viewing requires an internet connection.

Question 38

Is there a mobile app?

Accepted Answer

Yes, most modern systems have apps for viewing and management.

Question 39

Do you provide training after installation?

Accepted Answer

Yes, we explain the basic usage after installation is complete.

Question 40

Can the system be moved to another location?

Accepted Answer

Relocation can be evaluated based on device type, installation method and cabling.

Question 41

Do you provide annual maintenance contracts?

Accepted Answer

Yes, we provide maintenance contracts for facilities that need regular follow-up.

Question 42

What is the benefit of regular maintenance?

Accepted Answer

It reduces sudden failures and maintains recording quality, coverage and device performance.

Question 43

Do you fix network faults?

Accepted Answer

Yes, we inspect cables, switches, access points and network settings.

Question 44

Do you fix intercom issues?

Accepted Answer

Yes, we inspect audio, video, door release and connections according to the system.

Question 45

Do you fix CCTV app issues?

Accepted Answer

Yes, we help reconfigure the app or check the connection depending on the case.

Question 46

Can CCTV cameras be added to the current system?

Accepted Answer

Usually yes, if the recorder supports extra channels and the cabling is suitable.

Question 47

Can an old system be upgraded?

Accepted Answer

Yes, parts of the system can be upgraded or replaced depending on the case.

Question 48

Do you provide solutions for warehouses?

Accepted Answer

Yes, we provide CCTV, alarm and network solutions for warehouses and large facilities.

Question 49

Do you provide solutions for shops?

Accepted Answer

Yes, we provide CCTV, alarm, biometric and network solutions for shops.

Question 50

Do you provide solutions for offices?

Accepted Answer

Yes, we provide security systems, networks and access control for offices.

Question 51

Can more than one service be installed together?

Accepted Answer

Yes, CCTV, intercom, networks, biometric devices and access systems can be installed in one project.

Question 52

Can I request a technical visit?

Accepted Answer

Yes, contact us to specify the service and location and arrange the visit.

Question 53

What is the best way to contact you?

Accepted Answer

You can call directly or send a WhatsApp message to 0573655543.

Question 54

Does the website support English?

Accepted Answer

Yes, there is an English version for visitors searching in English.

Question 55

Do you help choose the right device?

Accepted Answer

Yes, we explain suitable options based on site needs and expected budget.

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